CONTACT US
You may walk in to complete a handwritten application for service. Those who are not able to complete a handwritten application can request assistance. Applicants will receive a call back from the Intake Department within 3 or 4 business days. However, you may call our intake line at (502) 584-1254 or apply for our services online here. If you have a scheduled appointment with a staff member, please contact them directly so they may provide instructions on your meeting. Thank you for your understanding.
call us
Main Line
502.584.1254
Toll Free
800.292.1862
Custody & Visitation Hotline
Monday – Thursday
10 AM – 4 PM
844.673.3470
Veterans’ Hotline
844.268.0838
visit us
We serve fifteen Kentucky counties from three area offices.
Downtown Louisville
Address
416 W. Muhammad Ali Blvd., Suite 300
Louisville, KY 40202
Hours
Monday – Friday
9 AM – 5 PM
Intake Line open Monday - Thursday, 10 AM to 4 PM
Shelby County Office
Address
203 Alpine Drive
Shelbyville, KY 40065
Hours
Monday – Thursday
10 AM - 4 PM
West Louisville (Goodwill Opportunity Campus)
Address
2820 West Broadway, Ste. 300
Louisville, KY 40211
Hours
Monday – Thursday
9 AM – 4 PM