CONTACT US

You may walk in to complete a handwritten application for service. Those who are not able to complete a handwritten application can request assistance. Applicants will receive a call back from the Intake Department within 3 or 4 business days. However, you may call our intake line at (502) 584-1254 or apply for our services online here. If you have a scheduled appointment with a staff member, please contact them directly so they may provide instructions on your meeting. Thank you for your understanding.

call us

Main Line
502.584.1254

Toll Free
800.292.1862

Custody & Visitation Hotline

Monday – Thursday
10 AM – 4 PM
844.673.3470

Veterans’ Hotline
844.268.0838

 

visit us

We serve fifteen Kentucky counties from three area offices.

 

Downtown Louisville

Address
416 W. Muhammad Ali Blvd., Suite 300
Louisville, KY 40202

Hours
Monday – Friday
9 AM – 5 PM

Intake Line open Monday - Thursday, 10 AM to 4 PM

 
 

Shelby County Office

Address
203 Alpine Drive
Shelbyville, KY 40065

Hours
Monday – Thursday
10 AM - 4 PM

 
 

West Louisville (Goodwill Opportunity Campus)

Address
2820 West Broadway, Ste. 300
Louisville, KY 40211

Hours
Monday – Thursday
9 AM – 4 PM